Sarah Carlson

Manager, Content Strategy and Governance

ebay, inc

I create content strategies that help our customers and teammates solve their problems in the quickest, simplest, and easiest way possible and make them feel great about eBay along the way.

I love working in a collaborative, global team to solve customer pain points.

I spend most of my day in global, cross functional project video conference meetings and one on ones with my team members.

I have worked in the content and knowledge management discipline for over 10 years, building my expertise in content strategy, localisation and translation, people leadership and coaching. I have been a people leader for over 20 years.

I have set a goal to retire by age 59 and I am on track to do so!

My very favorite thing to do is attend concerts, musicals, plays and travel. (In non covid times)

Don't be a know-it-all, be a learn-it-all.