SUSAN DYER

Lead Content Designer

I work for eBay. We empower people and create economic opportunity for all.

I work with subject matter experts to get relevant content into the company's knowledgebase and on the external Help pages on ebay.com.

I like sharing knowledge because knowledge is power.

A typical day at work for me is about 30% meetings and 70% writing, editing, and creating content.

I have a bachelor of arts in English and a master of professional communication. I spent a few years as an editor for a children's publication, and then worked at eBay as a customer service representative. I applied for the position I have now every time it opened and finally got it!

I want to make a difference in the world!

I am a volunteer for a nonprofit organization that supports veterans, military, and first responders while dressed in retro and vintage 1940s and 1950s attire. I sew and I cook (I love making sourdough bread with my starter). I like to go go car shows and travel when I can.

And in the end The love you take Is equal to the love you make -John Lennon/Paul McCartney