Claire Hannon

Senior Business Analyst

ARM -Arm is the leading technology provider of processor IP, offering the widest range of cores to address the performance, power, and cost requirements of every device—from IoT sensors to supercomputers, and from smartphones and laptops to autonomous vehicles.

I work in Enterprise IT liaising between our internal stakeholders and the development teams. Helping them build the right tools and manage the technology that enables Arm to do business.

Understanding what powers the business, bringing people together to find great solutions to tricky problems and sharing success as a team.

I am involved in a project around data that can be tricky to convince people about. I spend time discussing the topic formally using tailored slides for each group but also informally sharing perspectives and learning and honing my pitch. I need lots of folks to bring this together so it takes focus and planning to keep moving forward.

I did a geography degree but was always interested in software. I merged the two in an MSc in Geographical Information Science and immediately took a role as a consultant for a software vendor working with national mapping agencies specialising in data quality. Solving customer problems was both intensely technical but also very much about understanding the customer and gaining enough trust to delve deeper and find the root causes of issues. I learned lean and agile techniques along the way and bring lean thinking to all I do. After having children I joined Arm and enjoy working with a talented group of people tackling some of the hardest problems.

I have been developing my vision building and roadmapping skills this year and hope to work in product management in the future.

I run. I crochet. I play geolocation games (munzee and run-an-empire) to help me run further and more varied routes. I love to cook and try and master a new technique each year. I have a large vegetable garden.

'Practice radical candor' by Kim Scott