Jessica Durrant

GCX Reporter


Internal corporate journalism. Getting the hot takes, summarizing seminars, events, and delivering insights into agents and leadership across the eBay platform.

I am a very self-driven, people-oriented person. I have spent the majority of my career in customer service of some kind. I love working with people, and assisting those who come in contact with me with me through whatever issues they may have. I am known for being easy to talk to, a good listener, and diplomatic. While I do empathize and sympathize, I am able to keep emotions in check and a level head, so I can navigate others through a crisis or frustrations with ease and a calm demeanor. I have also spent a good part of my working career in finance. I understand what it is to work with people's money, and to deal with the emotions and anxiety that come with that. People are protective of their assets, and when you mess with those, it tends to bring with it a lot more frustration and anger. I am good at diffusing those situations, as I have a lot of practice in this area. Third, and most important is... I am a wife to a very good and handsome man, and a mama to 3 gorgeous children. I don't know any woman who is a mother of some kind (Nana, Auntie, Faux Aunt, etc) who is not a superwoman. We do it all. We wear all the hats, do all of the dances, and handle all of the things like the boss babes we are.

Wherever my path may lead, I just want to be a force for good. I want to be known as someone who helps anyone, cares about everyone, and does it all with a smile. My childhood was rough. I know what it is to be without a source of support and guidance at home. If I can provide that to my husband and children, and to those around me... my life will be a success.

I am an avid reader. I love to read. I love to write. I love to create. Creativity is my outlet. I also get out and adventure with my family. My husband and I are very well known for just picking up and deciding to leave on a two day getaway with our kids. We've explored all over our state, and are starting to branch out into the surrounding states. We have also started helping others learn to take their young kiddos and adventure the areas around them while on a tight budget. It's easier than you might thing to break away from the stresses of life and give yourself a quick and memorable vacaiton.

"If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them." - Henry David Thoreau