Lauren Christian
Senior Technical Account Manager
CrowdStrike
CrowdStrike is a global cybersecurity leader. It has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data. I work with customers to educate them on cybersecurity, the use of the CrowdStrike platform, and assist with threat hunting and notification triage.
I love having a chance to take my experience and help teach others how to be more cyber aware. I work with a variety of customer types, and they each have unique needs which keeps things from getting mundane.
I spend most of my days talking to customers, conversations vary from new threat intel that's been received and why it's important to their business, to discussing how they can do more with our platform to better their security stance. When I'm not talking to customers, I'm coordinating with my internal teams. Usually around threat hunts, notification triage, helping bridge between different teams, and getting in some hands on practice to keep my technical skills sharp.
My journey started with pursuing a vocal music degree. Ultimately, I decided that I liked computers more and switched to Computer Science. My first job was a programmer with a consultant firm, where I mostly worked with aerospace and telecommunication customers. I found that I enjoyed talking to customers and that was something my team was lacking, so I started to fill that gap. Ultimately, I became a business analyst, which was just a fancy way of saying I translated customer speak/needs to technical speak. I made a transition to cyber and found myself as a Security Operations Analyst. During my time in that role, I was introduced to incident response. During a large incident response engagement, a specialist team brought me over to their team to help. I continued doing that on a regular basis as well as building up my blue team skills. Next, I made a move from IT cybersecurity to OT(operational technology) cybersecurity, and that is where I am now.
I intend on my future holding lots of travel opportunities so I can visit new and interesting places. From a professional stand point I look to continue to find a good balance between customer communications and analyst/incident response, and ultimately would love to teach cyber security.
My fun activities include: axe throwing, archery, hiking, swimming, lifting, watching movies, baking, and enjoying time with friends and family.
"You only grow when you push yourself beyond your perceived limits. When you demand more from yourself, you will get more." - Srishty Rode